Order FAQs
Orders usually ship within 1 business day of order payment. If a product has a longer lead-time, or is custom made, this will be noted on the product pages. Please do take the time to read all the product descriptions.
Payment
Campuppet accepts PayPal as payment and credit cards through PayPal.
Shipping
- Orders get shipped to the shipping address that was used at check out.
- All the orders are packaged very carefully, rigid, between sturdy layers of cardboard or boxed.
- All orders are sent Priority Mail with USPS delivery confirmation within the United States. An email is sent when your order is shipped with your shipping information
- If you do not receive this information, please contact Campuppet - click here.
- With Priority Mail, Shipping within the USA is typically 2 to 3 business days depending on location after being posted. Orders ship from New Jersey.
- Campuppet happily ships to international countries! Please consider insurance though when ordering outside the United States. We do not track or refund orders going out of the United States without additional shipping fees.
- For special shipping arrangements contact us at store@campuppet.com
Campuppet Return Policy
We make every effort to make buying from Campuppet easy and enjoyable.
However if in any case you are not satisfied with your Campuppet™ order, please contact us (store@campuppet.com) to arrange for a return within 14 days of receiving your purchase.
All items must be well packaged and returned in its new, unused, and original condition with a copy of the receipt. A refund through PayPal will be issued once the item is received and undamaged, less shipping and handling costs.